I am the leader of Winners Only. I just purchase a large gift box and neither I or my teammates got it. I just got ripped off $19.99.
Shirley Ferrante
I would get a hold of where you purchase was processed, google play or other, and send a ticket in that was so they will refund you, you have a short window to put in a discrepancy.
Also while you are on the game click your profile picture and than help and submit a ticket. If the gift is what you still want, place the ticket first, give them 3 days to correct it, if it is bot resolved, put payment discrepancy in.
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