Please remove the 'X' from the gift box rewards

Please remove the ‘X’ button from inside the gift boxes. The ‘Thanks’ button should be the only exit button.

If you pay cash to buy a gift box, you deserve to get ALL of the Thank You coins.

People hit the X by mistake all the TIME. and then customer service tells you they aren’t able to issue thank you coins once gift box is closed.

18 Likes

YES, let’s delete the X option & only have Thanks.

8 Likes

What a great idea! Like most of us, I have hit close before “thanks”. Feels so bad! Removing the close button assures a win/win for giver and receiver.

6 Likes

They should stop playing games and just send them the coins in a lump sum for the box that they paid good money for. The thank you button can remain but why should the product someone paid for be dependent on other people hitting the correct button. That’s just dumb.

3 Likes

That’s a really good idea. Unfortunately I have hit the X button on accident myself.

2 Likes

Yes!!! I 100% agree so many times i have sent gifts and never received all my Thanks coins, it is very disappointing

4 Likes