No award given at end of leaderboard

The plasterboard ended today and I didn’t get anything. I have filled out a request but haven’t gotten a confirmation email so it doesn’t appear to be working. My entire day of play was ruined. My red star booster was useless, most of my quests were lost, and all because of the loss of plasterboard payouts. Talk about frustration!

1st, did you check your spam folder, if you have, here is the email address to get in contact with them