How to have a player banned from the game?

It is unfortunate but we had to remove a member from our club due to sexual harassment. We have a group Facebook and many members add each other for coins. But we have a rule that you dont message and bother each other. I do post little, get to know your members chats so members can bond if they choose and chit chat a little. Some members are more friendly and strike up friendships with each other and that’s fine because both parties are interested. However we had a member that was soliciting 3 of our female club members through FB. He was attempting video calls at all hours of the night. Two of the girls told him off apparently and didnt mention it to me. The third girl messaged me and let me know what was going on, as she didn’tfeel comfortable handling it. So I immediately booted him and posted why to the group which is when the other 2 came forward and sent me screenshots. I told him exactly why I kicked him in a message. I removed him from our FB. I recommended that anyone that had friended him for coins remove him. But I do not want him just joining another group and preying on anyone else. His game was linked to his Facebook and I have his full name. Is there any way to get him banned from the game? I couldn’t really fill out all of this in the contact tripeaks form so I am really hoping someone from the game reads this.

6 Likes

Here is support’s email, definitely send all your info and screenshots to support. I am so sorry you had players deal with something like that!
solitairetripeakssupport@gsn.com

5 Likes

Also, you can report him to Facebook when you’re finished with the help desk. That would be helpful for the population in general.

7 Likes

Thanks for information

2 Likes

Wow. That’s upsetting to heat
I would send both messages to tripeaks, GSN, and Facebook
Make sure you unfriend.
In messenger I believe you can block and report abuse or something is wrong. If you click on his name (people in conversations) it will open up a page with options. At the messages I just looked at it was the last item in the list

I’d almost like to see you call him out of 5e FB tripeaks page but that’s your option
Good luck

1 Like

Can I have his name so he is not accepted onto our team please?

1 Like

How r we suppose to know who it is if we have no name.my club is full.

1 Like

Thank you for sharing this. Nice to be informed. Sorry your club was violated like this.

1 Like

Hi, I am Andrea and I also play the game. Could you give me his name so I am co leader in our team so we don’t allow him to join our club. Thank you so much it would be greatly appreciated

1 Like

What is his name please

2 Likes

Wow that is dispicable. What a POS

2 Likes

I’ve experienced several creepers. And several people who call extremely late. It’s not ok to video call me ever let alone at night. I blocked both. We should turn them in name posted and all for everyone to see

1 Like

I am a team leader and co-leader. I would like to have the name so I can make sure we do not accept him or have as scffiend

2 Likes

Hi @Honest_Play_Mommy -

You did the right thing right down the line. The first thing you want to do, obviously, is protect the other people in that Facebook Group. Kicking him out was exactly the right thing to do. You can also report him to Facebook.

Alas - since this happened outside of the game, we’re a bit more limited in what we can do. As others mentioned, the best thing to do is to contact us with the screen shots, etc… We are limited in that we don’t have access to the Facebook records. Screenshots can be doctored, so we can’t use them as cause for booting someone from the game. However, people who harass others tend not to care which platform they’re doing it, so reporting him is important.

Best of luck to you! :slight_smile:

7 Likes

Yes! I would like this predator’s name also, becuz I’m on 2 teams and we almost all women on both teams! Please friend me and I will accept and you could leave me his name on my Facebook PG or u can always email me!!

1 Like

I’m the Leader of my Team & recently I’ve been receiving numerous Friend Requests on FB from people I don’t know. It appears that I’ve been included on 2 different FB Groups, so random people are Friending me. This is fine, I’m reaching out to them. However, a few men, that have sent Friend Requests, aren’t responding to my Messenger Messages. I worry one or both, might be a Creeper. If you don’t mind, I’d like to know his Name, in case he’s one of these weirdos! You can Private Message me if you like! Thank you! I’m Impressed with how well you’ve handled your situation!!

1 Like

I messaged each of you a screenshot of his name and picture on FB and my message deleting him. I’m sorry I was offline a bit. I just opened a new business this month and have another in the pipeline for next month so it’s been all I can do to log on and play a few minutes a day!

I am a co leader and I would like to know his name to

Yes, using the same standard, Members joining a New Team should have a way to be protected from ridicule.
Recently I accepted an invitation to an upper level Team. It didn’t last, BCOZ a few members were constantly ragging on me about whether or not i was a Cajun… as they conversed along with questioning my knowledge regarding Club Quest’s… and more…
I just left… as their DIGS were hurtful and Definitely NOT A TEAM DYNAMIC that I aspire to.