Gem Challenge Glitches

I always win the 24 shovels as does most of the club I belong to. The countless losing of games and shovels due to the game crashing is UNBELIEVABLE!
When are stupid glitches like this going to be fixed?
It is obvious that glitch happens when going from chat to play … fix your glitches! I am fuming !


I pay close attention and have lost shovels BUT have found if you close the game and totally reopen it mine have come back,…
But if carry on and play another round for move shovels they are lost forever.
Hope this works for you
Good luck