I’m looking for any assistance anyone may be able to provide. I know the customer service isnt available today & are inundated with issues on the recent update. I did submit 2 requests, last night & again this morning, but…
First off, I had no problems with being able to update, had some lagging afterwards, but everything still worked as it should. That was until yesterday, about 2-3pm EST.
I can get the game to open, although it’ll sometimes take several attempts with clearing/closing the app & reopening. Once in the game, I cannot open anything within my club (if there’s anything even showing), cannot open my inbox (which shows different numbers pending every time I get in the game) & cannot open the leaderboard. I am able to read my clubs chat, but cannot post, well I tried to but it doesn’t show up. I am able to play a game & have verified my score in the club did go up, but can’t get to the quests in order to collect on what’s done. I somehow was able to collect my red star comp rewards, but thankfully, cause I’ve been taking screenshots of everything, I have proof to show it didn’t compensate correctly. It actually shorted me about 85k of my 110k winnings & didn’t pay any of the chest rewards.
I have already deleted my app (via the settings area & holding down then ‘x’ it out) then reinstalled it. I was able to reconnect to Facebook with no problem, so my progress isn’t lost. I’ve turned my phone off & did a hard reset/reboot both before & after delete/reinstall.
Any help or thoughts would be greatly appreciated!