This is getting really irritating, it’s double gift day for a cause and Iv been trying for 3-4 hours to purchase a gift and it keeps saying unavailable, so disappointed…
3 Likes
Well I sent a help ticket and it’s been 13 now I’m still unable to buy a gift on that device, very discouraged.
1 Like
Have you tried rebooting that device? “Unavailable” errors are usually cleared out after a reboot.
2 Likes
Bummer. I didn’t have any problems at all!! So sorry!
1 Like
I use iPhone I did a quick resets w the home and off button is that what u mean?
1 Like
I got an email back, w steps Iv done them still not working, I uninstalled and reinstalled, I have plenty of storage, my internet is good I believe, I tried both ways using my data from my phone and using WiFi so idk I hope they can fix it guess I won’t be getting double, only good thing is my other device let me donate to Alzheimer’s so…
1 Like
I’m still unable to purchase, weird thing is another member in my household using same style device and networks can purchase items just fine, Iv sent another help extended ticket, I getting more disappointed by the day, I know my $ spent is chump change compared to what some people spent but darn it, it take all the fun out for me when I decide to actually do it and I can’t…
2 Likes
Well I’m up to 2weeks and am still unable to purchase on one of my devices, they sent my tickets to developers, whatever that means, no new emails yet? Guess I get to wait and see…
Is this a newly purchases device? Had you made purchases on it other than solitaire? I’m wondering if maybe it’s somewhere in your device settings. Looks like after googling it seems to be an ongoing issue with some apple devices. Click on this link, maybe this will help?
https://www.technipages.com/ios-fix-in-app-purchases-are-not-allowed-message
1 Like
Thanks @Tracy but no it’s not a new device, and I have made purchases from I tunes but never in this game, it won’t let me?.. I also checked to see if in app purchases was good and I got marked so I can, idk what’s going on. My game also seems to be glitchingalot now so who knows.