I have several winnings from tournaments over the past several weeks. Today I tried to redeem my winnings from four weeks ago from the Wood League 50th place for 7k coins. The box disappeared, but I did not receive anything. I still have three more weeks of prizes from both the Wood and Rookie League, including gem winnings. Am I going to have the same issue with each of these as well? Please fix this issues. Thank you!
That does sound very frustrating! I’m not sure we can answer that for you as we’re just fans helping other fans. Definitely put in a help ticket from within in the game using the menu in the top left corner.
I always collect my prizes immediately, but had thought about waiting, so I’m glad you posted this because I won’t change my habit now.
I have held my winnings for several weeks with no problems. I would defi itely put in a help request in the game.