A slight problem getting perks rewards

For some reason, when I tapped on the collect perks rewards button it told me that I had received my rewards. I did not receive even 1 coin or reward. Help please!!!

In the game, contact support [MENU, top left, HELP, and then Contact Us] and let them know of your issue. You can also email them at: solitairetripeakssupport@gsngames.com


Definitely put a ticket in.
Every now and then I do get a glitch, tap the perk to open it opens but I see nothing comes out. I did notice though even though the visual is not there, my coins and boosters were added. This has been on going for me for well over a year now.